Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and public holidays).

• Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.

• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and the selected shipping method.

We may also offer free shipping on eligible orders as part of promotions or based on a minimum purchase amount.

Estimated Delivery Times

Estimated delivery times vary depending on your location:

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days

Please note that these are estimated delivery times and delays caused by carriers, customs, weather, or other unforeseen circumstances are beyond our control.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched. You can use this tracking number to monitor your shipment's progress.

International Shipping

We ship to select international destinations. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to update it before your order ships.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.

Delayed Shipments

While we strive to meet estimated delivery times, delays may occur due to weather, carrier issues, customs processing, or other unforeseen events. We appreciate your patience and understanding.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the contact information provided on our website.